1 reviews | Active since Jun 2016

10 Jun 2016, 09:04

No Sales Service

<p>I completed an application online over 3 weeks ago for a new product.</p> <p>I did not hear back from Telkom.</p> <p>I then decided to phone in my order this week and was advised to send my request via email.</p> <p>I have sent the request via email twice.</p> <p>It is no wonder that Telkom is struggling to survive.</p> <p>Everyone else is chasing business, and Telkom does not even want to get given business on a silver platter.</p>

0
Replies (1)
Telkom
Telkom's reply10 Jun 2016, 09:15
Official

Good day nicholas-beazley

Thank you for making contact with us. Please provide your ID number for our team to track down the order and advise. Could you also let us know if this is for a mobile or land line service?

Your ***
Please e-mail us at ***, quoting the reference in the subject line.

Thank you!

Regards,
Moenieb.
Telkom Social Media Team.