1 reviews | Active since Mar 2017
NO RETURN OF ADSL ROUTER STILL UNDER WARRANTY
<p>I went to Telkom in Walmer Park Port Elizabeth to return a ADSL Router that is still under warranty. I had called in a technician by the name of Cebo who came to office and found that the Router was faulty and had to be returned. Upon trying to return it i was told that they were not liable for the faulty router and that i must claim from D.Link the company that manufactures the router. the gentleman i was dealing with said the contract was between me and D.Link. i dont recall ever signing anything with D.LINK. the only way i get a new router is to pay R1000.00 or wait until my contract is up for renewal.</p> <p> </p> <p>this is just plain dissapointing and i doubt that i will be continuing with any contracts with Telkom any more. its a shame when businesses want to capitalise even on the most stupidest things</p>
