WF
Warren F

1 reviews | Active since Jun 2010

22 Feb 2016, 15:26

No responses, no feed back nada

So this will be the third complaint. As apparently it doesn't matter if you log it here on hellopeter, twitter, at head office, at a branch, up in the air. Doesn't matter as you get the same response nothing, nada diddly squat.<br> Please can someone explain to me why do you advertise phones on contracts if you do not have them in stock? Isn't this some form of breach of the CPA or doesn't Telkom actually care? As all you've got in stock in the entire Johannesburg area is the Huawei P8 lite, did you get a special backdoor deal with these phones?Or are they just not that popular? If so why is there not stock of the popular phones people are actually wanting?<br> Please can someone get a hold of me about sorting out my upgraded contract. As this will be the third request here.

0
Replies (1)
Telkom
Telkom's reply22 Feb 2016, 17:29
Official
Hello warrenfer,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

Your ***

We sincerely apologise for the inconvenience.

Regards,
Moenieb.
Telkom Social Media Team.