MM
Megan M
1 reviews | Active since Dec 2013
08 Aug 2015, 09:23
No response... Why am I surprised?!
A week has passed since my last report and no one has bothered to call me to resolve this. I sat on hold trying to calm Telkom for over 45 minutes on Wednesday and couldn't get through. I don't want to fight... I just want my money back. Please Telkom, you owe me money for a service I cancelled months ago yet I was still charged for. Please contact me so I can get my money back (incl the R700 deposit). I hope to hear back from you soon.
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Telkom's replyOfficial
08 Aug 2015, 09:42Hello mkmorgan,
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM130621.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM130621.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply08 Aug 2015, 09:42
Official
Hello mkmorgan,
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM130621.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM130621.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***