No response when wanting to cancel account

<p>On the 18th May, I sent a cancellation request and the required documentation to the ********** They said they will contact me within 14 days. I have now sent 3 emails with no response. Nobody contacted me, or emailed me, or phoned me to cancel the service. I no longer live in South Africa and my cellphone number is not in use. I would like to just cancel this account. Please can you help me to cancel my account. My phone number from Telkom is ********** 508.</p> <p>Shocking to say the very least. Please Telkom, cancel my account.</p>