kN
kuhlula N
1 reviews | Active since Sept 2012
11 Mar 2015, 10:18
No response to service request
I had requested that my line be moved to new address and no one had responded. Calling their 10217 number is useless, i had been made to hold on for more than an hour. the minute i choose billing the phone is answered in 30 seconds.
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Replies (1)
Telkom's replyOfficial
11 Mar 2015, 12:01Hello Yimani,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95494.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95494.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply11 Mar 2015, 12:01
Official
Hello Yimani,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95494.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM95494.
Regards,
Sanele Buthelezi
Telkom Social Media