No response to online order

I visited the Centurion Mall Telkom branch on Sunday(10/01/16) to apply for a new Samsung S6 contract and the consultant advised that they did not have stock in store and that I would have to wait up to 2 weeks to get it if I were to order it then. They didn't have stock of any of the alternative phones I asked for either.<br> <br> I then placed an order online on Telkom's website. Upon completing the order online a message popped up showing the contract I had requested for and stated \to confirm and finalize the details of your order