RM
Robert M
1 reviews | Active since Feb 2016
15 Mar 2016, 09:42
no response to Lte inquiry
our landline and ADSL line have been out of order since the 11 of January, as such I app**** online for telkom wireless broadband on the 3 of march and received no response, my wife then app**** online on the 8th of march and still no response, telkom obviously does not care for existing or potential new clinetts
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Telkom's replyOfficial
15 Mar 2016, 12:00Hello Robert Mansell,
Thank you for making contact with us and taking my call.
As discussed, we have made direct contact with the field tech management in your area and we await available updates regarding the cable issue. We have also escalated your request for service to our Mobile team to attend and provide further information. Further correspondence will be made available as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
As discussed, we have made direct contact with the field tech management in your area and we await available updates regarding the cable issue. We have also escalated your request for service to our Mobile team to attend and provide further information. Further correspondence will be made available as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Mar 2016, 12:00
Official
Hello Robert Mansell,
Thank you for making contact with us and taking my call.
As discussed, we have made direct contact with the field tech management in your area and we await available updates regarding the cable issue. We have also escalated your request for service to our Mobile team to attend and provide further information. Further correspondence will be made available as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
As discussed, we have made direct contact with the field tech management in your area and we await available updates regarding the cable issue. We have also escalated your request for service to our Mobile team to attend and provide further information. Further correspondence will be made available as soon as possible.
***
Regards
Keagan
Telkom Social Media Team