CB
Canvas B
1 reviews | Active since Jun 2010
21 Mar 2016, 12:39
No response to line problems
I have reported a line problem on the 23rd of Feb 2016 (Ref no = 7CRI230216). The line has now been down for 32 days! No resolution in sight and no feedback! No really the way to treat customers as one must still pay for a service that does not really exist. And there are no other role players in this market. Looks like one will have to move away totally from the land line concept and go CELL phone/data only. At least that works
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Telkom's replyOfficial
21 Mar 2016, 13:13Hello Canvas,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM210493
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM210493
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply21 Mar 2016, 13:13
Official
Hello Canvas,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM210493
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM210493
Regards
Luleka
Telkom Social Media Team
Best regards,