SL
Stephan L

1 reviews | Active since Oct 2015

02 Oct 2015, 19:11

No Response to fault Report

I reported my Telkom Line out of service on 4th September. Fault no 608CRK040915. Repeated enquiries resulted in a so-called escalation of the fault repair ( 746636) but to-date 2nd October I have still not seen results. I use my line for work related internet business.

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Replies (1)
Telkom
Telkom's reply02 Oct 2015, 19:28
Official
Hello focusafari,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151947.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team