VS
Vanessa S
1 reviews | Active since Dec 2009
20 Aug 2015, 23:06
No response to fault logged a month ago ADSL LINE
HI,<br> <br> I logged a fault online for my ADSL on 25 June. Telkom supp**** a reference number by sms, ref 370CRK250715. <br> <br> On the 27th of July i received an sms response to ask me to reply as to whether the fault had been fixed, to which I rep**** it had not. (no it has not)<br> <br> I have had no further feedback, no one has contacted me or been to the premises. Its been a month Telkom, THAT is not service. Please can you fix this URGENTLY, (as in TODAY)I am trying to run a business and require internet daily not to mention paying for a service I cannot use?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
20 Aug 2015, 23:33Hello VanessaS,
Thank you for contacting us.
We will look into your faulty line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your faulty line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Telkom's reply20 Aug 2015, 23:33
Official
Hello VanessaS,
Thank you for contacting us.
We will look into your faulty line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Thank you for contacting us.
We will look into your faulty line query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***