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<p>Hi Telkom,</p> <p> </p> <p>I would just like to express my dissapointment in a matter that I had with my account.</p> <p> </p> <p>I was billed R4 more than what I should have been, or at least I think this is the case. I then logged a query online via a chat method whereby a friendly lady by the name of Phindile Fakude then asked me to email her my bank statement and the bill, which I did about a week ago and still to date have not receievd one response about the matter.</p> <p> </p> <p>Telkom's customer service has been a complete nightmare for me since day 1 when I started my contracts with them. The only reason I stick with the brand is due to their great pricing, but I am seriously reconsidering my decisions for my next upgrades.</p>