AK
Annelies K

1 reviews | Active since Aug 2015

28 Aug 2015, 14:32

NO RESPONSE TO E-MAILS, SMS, NO TEL ANSWERING

Good day!<br> In June 2015 I visited the Telkom Office at Hatfield Centre in Pretoria because Tzaneen has no Telkom Office and it is absolutely impossible to get through to a Telkom telephone number. I app**** to cancel my telephone line *** for 31 July 2014 due to the fact that I am returning to Germany. I am already leaving Tzaneen on 17 September, For all of August I have tried telephone calls, SMS, e-mails to Telkom without any response. At the office at Hatfield Centre in Pretoria, the lady told me that I will receive a confirmation of my notice of cancelation, but until todays date I received nothing and my telephone line is still active!<br> <br> I herewith request Telkom to cancel my telephone line I M E D II A T E L Y ! ! <br> <br> Annelies Kloppers<br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply28 Aug 2015, 14:38
Official
Hello seilenna32,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM139838

Kind Regards
Zulfah
Telkom Social Media Team