No response to complaints and Charging what wass not agreed to

<p>I have been requesting information regarding money reflecting on a axccount I signed up with them and there has been no written response to the issue . I have requested the telephone recording which they say you can have access to ; still no response . Got all sorts of useless reference numbers ... but nothing .</p> <p> </p> <p>My advise take it or leave it... Llearn from my mistake and rather not take up a contract with them . I should have come to Hello Peter before I took it up.</p> <p> </p> <p> </p>