AK
Angela K
1 reviews | Active since Mar 2016
01 Mar 2016, 10:41
No response to cancellation request since Oct 2015
I submitted cancellation forms in October, I am still receiving accounts and the line not cancelled. I will not pay for December and onwards. I have spoken to several people over the months but not had any response apart from Telkom wanting me to pay the account.
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Telkom's replyOfficial
07 Mar 2016, 12:45Hello Ang Knight,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM209568
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM209568
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Mar 2016, 12:45
Official
Hello Ang Knight,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM209568
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM209568
Regards
Luleka
Telkom Social Media Team