RW
Richard W

1 reviews | Active since May 2016

26 May 2016, 12:34

no response to cancellation request and a refund of cancelled service charged to our account!

<p>I have been trying to cancel the supreme call 500 service off our business Telkom account for the past 6 months to no avail. I have received several reference numbers for my case which have not been followed up. If this matter is not resolved shortly we will be forced to look at other service providers for the entire bouquet of products we have with Telkom.</p>

0
Replies (1)
Telkom
Telkom's reply27 May 2016, 12:17
Official

Good day RichardVW

Thank you for making contact with us. Please provide your affected line number, ID number and contact details for our team to look into this matter and advise. E-mail us at ***

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.