KS
Katinka S
1 reviews | Active since Mar 2009
14 Nov 2015, 14:03
No response to cancellation request
Good day,<br> I refer to my Telkom Data Account which I cancelled on 27 October 2015 by submitting my documentation to the Marshalltown Post Office as well as e-mailing my documentation to: [Email Removed] On 11 November I sent a follow-up mail. I have up to date not received any confirmation that the cancellation has been received and will be processed. I would appreciate some feedback.
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Telkom's replyOfficial
14 Nov 2015, 14:15Hello kvs,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM167750
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM167750
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply14 Nov 2015, 14:15
Official
Hello kvs,
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM167750
Regards,
Ntokozo
Telkom Social Media Team
***
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM167750
Regards,
Ntokozo
Telkom Social Media Team
***