AS
Alex S
1 reviews | Active since Apr 2011
13 Apr 2016, 17:34
No response to cancellation
I have been trying to cancel my Telkom line as my line could only go up to 2mbps and the line is down more than it is up so i changed to wireless. I have phoned and sent the official cancellation letter and i have had no response from Telkom regarding the cancelation what so ever.
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Telkom's replyOfficial
13 Apr 2016, 19:57Hello smokyg,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223334
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223334
Regards
Luleka
Telkom Social Media Team
Telkom's reply13 Apr 2016, 19:57
Official
Hello smokyg,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223334
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223334
Regards
Luleka
Telkom Social Media Team