No Response to application for Data contract

Two weeks ago I app**** online in response to a Telkom advert in respect of a modem and 5 GB data bundle for R99.00 per month. Online application stated a consultant will get back to me, however, no such contact to date. I also tried phoning customer service three times on different days, however, after sitting on the phone for twenty minutes, the line was cut off.<br> I consider this to be appalling customer service.