1 reviews | Active since Mar 2009
No response to any query since MARCH!!!
The Hello Peter complaint as per the following link refers. <br> http://hellopeter.com/telkom/complaints/impossible-to-get-a-response-from-telkom-***<br> <br> In contradiction of Luleka's assurances (reference SM153265), not only has no one responded to me, but I have just received an sms that my line will be suspended pending payment of an overdue amount WHICH IS BEING INCORRECTLY billed, and which no one seems willing to investigate. <br> I have sent a mail to [Email Removed] including mail threads with previous reference numbers and history. Several mails to the escalation centre have gone without reply and innumerable attempts to speak to anyone through the call centre have been disconnected after holding for close to half an hour. <br> <br> In essence, my account needs to be backdated to March from when ONLY LINE RENTAL should be charged. .<br> <br> PLEASE would someone assist urgently???<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM153265 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM153265 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
