LN
Logan N

1 reviews | Active since Oct 2017

04 Dec 2017, 08:24

No response Telkom Sales

I have app**** for the unlimited Home ADSL 10MB/s package online on the 20/10/2017 with reference no. ********** 10A. I was advised that this would be sorted within 24 hours. it is now 4 December and i have still not heard anything from Telkom. I have tried several times to call the sales no 10213 but hold for more than 20 min with no answer. this is the worst service ever provided. Also there is no email address to follow-up.

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Replies (3)
LN
Logan N's update05 Dec 2017, 07:30
Reviewer Update
Still no response from Telkom. so people take a good think before requesting services from a company that provides none. worst i have encountered so far.
LN
Logan N's update11 Dec 2017, 11:40
Reviewer Update
11 December still no response from telkom.
LN
Logan N's update18 Dec 2017, 09:56
Reviewer Update
I visited the Telkom store for assistance on 12 December, I spoke to one of the consultants who guaranteed that this would be sorted within 3 days. still nothing done. he gave me his email address to follow up if nothing was done. I sent several mails no response. **********