NO RESPONSE TELKOM

COMPLAINT - Iuse pre-paid data bundles which include once off data daytime and an equal amount of data nightsurfer. since about three weeks ago the server only uses my daytime data. I sit with 19135GB nightsurfer data that I cannot use. Ihave written at least 8 to 10 emails to the ceo'S OFFICE. also to support. complaints and a few more. Ihad one call. where I could not reach the phone on time. but have returned the call, no answer. Iphoned mobile services. waited for 15 minutes and the assistant couldnot help me. In the end she suggested that the modem doesnot work. sorry but the modem is working perfectly when the server uses my daytime data at night.......... Ihave spend R1400 in September on data. specifically bought daytime and nightsurfer data. and cannot use it. i receive no help. everyone is mum I am a pensioner and really cannot spend another R1000 on data, I need to use the internet. Marie Viljoen