No response ro request to cancel ADSL account

<p>I contacted the Telkom call centre a month ago requesting that they close our fixed line and ADSL account. I was asked for my email address and they sent me a cancellation form which I had to complete and email to them. I was told that it can take up to 21 days to receive a response.</p> <p> </p> <p>I received no feedback from Telkom so I sent a message to their Twitter account. I was asked to send the original cancellation to ********** The email came from my ********** email account. No-one contacted me so I sent another message on Twitter to be told to send the cancellation again to ********** <p> </p> <p>My first message on Twitter was on the 2nd March and it was been to-ing and fro-ing ever since. They keep saying they are going to get their fixed line people to contact me but nothing ever happens. I have given them all my contact details. </p> <p> </p> <p>The Telkom account number in question is ********** 62027 and is under the name of D Graham.</p> <p> </p> <p>I have since received an account from Telkom which I am expected to pay.</p>