No Response or Solution

With reference to my previous complaint - Your initial promise relating to case reference ***7 has not been fulfilled. As the lack of your service causes us to loose valuable working hours and customers we have started to bill Telkom for loss of income. Please be advised that the original copy of the invoice shall be handed to your technician should he arrive before the end of time and shall be forwarded for legal collection if not paid within 7 days.<br> I trust you find the above in order and no further discussion shall be entertained. <br> Yours Faithfully, <br> Frustrated and Unfortunate Telkom Customer.