1 reviews | Active since Jul 2015
no response or help
Its now over a month an few days that I have been fighting with Telkom to sort out my contract. Now that they say I can upgrade... They have no phones in stock for longer than a month?<br> <br> This is seriously thee worst service I had in my life.<br> <br> You guys don't keep us updated, don't respond to our emails, don't answer our phone calls....nor help us get a phone by phoning other branches to see if they have stock, IT'S like you guys don't care about your customers relationship (which is a big thing in a business)<br> <br> Pick up your socks an make a plan to help us customers, especially if the store messed up the contract !<br> <br> I have decide to take this to social media to spread how bad an pathetic your service is to customers an how we get treated when you were the ones to make the mistakes an that can't fix it immediately. <br> <br>
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM128056
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM128056
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,
