No response or contact means whatsoever.

I've already posted a complaint about Telkom and how nobody answers their phones and how I never heard back for my application to have a line installed. I received an email with a number to phone which doesn't work. I go onto the website and \chat\" to an agent, but the chats get cut off and then I need to start from scratch that's IF the page to \"chat\" even works again. I just want my line installed, I have been waiting and been patient but what am I meant to do to get the service I paid for when I can't even get hold of anyone?! I am leaving on holiday next week so nobody will be at the house and if the line only gets installed (if I'm lucky) after I am back fron holiday then that means that I've had to wait over 5 weeks for just a line... But it's only meant to take a max of 21 days?!"