No response or anyone to answer my calls...

I ordered 2 new packages 3 weeks ago and still have not received any feedback from telkom. A courier came to deliver 1 range extender and thats it...

I have been trying to get hold of someone from Telkom but after choosing the options given to me by the automated voice, i just sit listening to music for 30 min. This has happened to me every day for the last 3 days, with me waiting on hold for over 3 hours yesterday.

One of the packages is for my business, but the sales guy advised that it would be better to have both on my personal name. So i app**** for both on my name, but now i no response from the Home division in Telkom. When i select the business help option, someone answers immediately, but can not do anything or even just check that my order are indeed being processed.

Terrible way to deal with a new customer! Seriously considering cancelling both orders...