No Response Once Again

<p>I have app**** for an upgrade online and instore and had no response. I received a response with a case number on 17th may and till now no responce. I have phoned the upgrade department over 4 times and held on for over 2 hours but no help. I also received a call from the loyalty department offering me a data contract but now no one at telkom seems to know anything about the deal. Can some please contact me to finalise the upgrade or send me a direct contact number to complete the contracts. </p>