HV
Hannele V
1 reviews | Active since Mar 2009
30 Apr 2015, 16:56
NO RESPONSE ON REQUEST TO MOVE LINE
Request to move a line from one house to another in same estate was submitted 2 weeks ago, and again 7 days ago vir the electronic facility on the webpage. For the last 14 days, I held on daily to try and reach them by phone, and wasted between 45 minutes - 1.5 hours per day, to get through their irritating voice messages.<br> Thank you TELKOM. My move is tomorrow 1st May 2015 and as a result of your lack of service my line will not be moved in time<br> <br> Up and to the time i send this message I had not response either from the Web or telephonically<br> <br> Pathetic to say the least
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
30 Apr 2015, 17:04Hello hviljoen,
A very good day to you!
The matter will be escalated to a consultant to investigate and assist.
Your Social Media reference is SM107430.
We truly regret taking note of your experience.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The matter will be escalated to a consultant to investigate and assist.
Your Social Media reference is SM107430.
We truly regret taking note of your experience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 17:04
Official
Hello hviljoen,
A very good day to you!
The matter will be escalated to a consultant to investigate and assist.
Your Social Media reference is SM107430.
We truly regret taking note of your experience.
Regards,
Joshua Mnisi
Telkom Social Media Team
A very good day to you!
The matter will be escalated to a consultant to investigate and assist.
Your Social Media reference is SM107430.
We truly regret taking note of your experience.
Regards,
Joshua Mnisi
Telkom Social Media Team
