MB
Mieke B
1 reviews | Active since May 2012
07 May 2015, 10:44
No response on request to move line
App**** on line to move telephone line on 29 April 2015, from one room to another in old age home. Telkom assures customer that they will respond within 2 working days, which has not happened and when you try to phone telkom they place you on hold and the call is never answered
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Telkom's replyOfficial
07 May 2015, 10:56Hello botmas,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply07 May 2015, 10:56
Official
Hello botmas,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Sales Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team