No response on query and esculation 17 days

I moving houses and had to put a stop on my adsl line since the new people have moved in. I have clearly indicated that i still need my email addresses . I have been trying since the first of august to rectify this problem as they have cancelled my email addresse. I have phone telkom on at least 5 occations holding on for more then 40 minutes to be cut of as I am currently over seas this has cost me more then R2000 al ready. I have explained this to the stafff and mentioned to them i'm over seas and can't do my work. I have esculated this 5 times on the internet. I have tried to use the life chat for accounts that does not work i have tried to call my local branch in south africa they do not take calls. I have lost 17 days of work already. What can i do the get some service from telkom. <br> <br> Ref ***. They have also close some references on the technical team as well with out sorting them out!!!!!!<br> Leaving a call me back on your service request also dont't work as it is 17 days now!!!!!! Please give some service!!!