No response on new cellphone contract.

I went in to the Telkom Mobile store at Lakeside Mall, Benoni in order to take out a new contract for a Samsung Galaxy S6. I was told that they have no stock currently, however that I could handle all the paperwork and that they would let me know as soon as I could come collect my new phone / sim card.<br> <br> I have been trying to call them on every number I can find for the store, yet they all just ring. I contacted the main Telkom call center and they have no record of me even opening the contract?!<br> <br> When will I receive my phone and sim card? When will I hear from Telkom?