PO
Petrus O
1 reviews | Active since Nov 2017
29 Nov 2017, 21:44
No response on moving our Telkom line
technician came out to install the line however he failed to do that on saterdag. He never return but reported that it was done. We are failing to get through to Telkom in order for them to resolve this. In the meantime we still have to pay for Internet we can't even use.
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Petrus O's updateReviewer Update
15 Dec 2017, 15:59It's been another week already. No technician has since been at our premises. Telkom send Message to say a technician wil be here today. Nobody has been here. Phoned call centre apparently a cable is faulty don't understand how it can take 3 weeks to fix. nobody has came back to us. Please provide a date when we will have our line and when our Internet will be functional. And in the mean time we are paying for something we can not use.
PO
Petrus O's update15 Dec 2017, 15:59
Reviewer Update
It's been another week already. No technician has since been at our premises. Telkom send Message to say a technician wil be here today. Nobody has been here. Phoned call centre apparently a cable is faulty don't understand how it can take 3 weeks to fix. nobody has came back to us. Please provide a date when we will have our line and when our Internet will be functional. And in the mean time we are paying for something we can not use.
PO
Petrus O's updateReviewer Update
23 Jan 2018, 13:10Is been 2 and a half months and Telkom doesn't even bother to fix my line. I went to the Telkom shop no help. Phoned the service line no progress. When to open serve workshop no one cam help nie. All Telkom are telling me is sorry sir we can only log the fault. NO SERVICE FOR 2 AND A HALF MONTHS. Unacceptable. There isn't somebody higher up that I can talk to
PO
Petrus O's update23 Jan 2018, 13:10
Reviewer Update
Is been 2 and a half months and Telkom doesn't even bother to fix my line. I went to the Telkom shop no help. Phoned the service line no progress. When to open serve workshop no one cam help nie. All Telkom are telling me is sorry sir we can only log the fault. NO SERVICE FOR 2 AND A HALF MONTHS. Unacceptable. There isn't somebody higher up that I can talk to