HK
Herman K
1 reviews | Active since Nov 2010
16 Sept 2015, 11:22
No response on line activation
I Requested a Voice Line from Telkom via their website on the 7th of September 2015. After going through the whole process successfully the website states that somebody will be in contact with you shortly. on Tuesday the 15th of September 2015. I Logged a query through the website, once again the message stated that somebody will be in contact with you shortly. Nobody has come back to me Yet.
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Replies (1)
Telkom's replyOfficial
16 Sept 2015, 13:56Hello korneliu,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM146218.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM146218.
Regards
William
Telkom Social Media Team
Telkom's reply16 Sept 2015, 13:56
Official
Hello korneliu,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM146218.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM146218.
Regards
William
Telkom Social Media Team