fK
feroz K

1 reviews | Active since Jun 2010

28 Feb 2016, 12:28

No response on Internet Fault

I reported a fault on my ADSL line on Wednesday Feb 24th, Fault Number: 1009CRK240216. <br> Today Sunday 28th. i have NOT received a response from any technician. this service is pathetic,<br> accounts get paid on time, but the service is deplorable. after calling in daily (25 - 30 minute wait) and asking it to be marked as urgent. NO RESPONSE from TELKOM.<br> response time was meant to be 24 - 48 hours.<br> <br>

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Replies (1)
Telkom
Telkom's reply28 Feb 2016, 16:52
Official
Hello feri,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.



Your reference number is SM206260

Regards
Telkom Social Media Team