EA
Ebeth A
1 reviews | Active since Sept 2015
18 Mar 2016, 08:49
NO RESPONSE ON HELLO PETER COMPLAINT
I logged a complaint about 2 weeks ago regarding how my request for my contract to be migrated to pre-paid-was handled. NO one from Telkom contacted me by any means. I would like to be contacted as my number needs to be reinstated. This is a number that I used. I will stop paying for my existing contract with Telkom if this matter does not get attended ASAP!!!
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Replies (2)
Telkom's replyOfficial
18 Mar 2016, 09:12Hello AdolphEC,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply18 Mar 2016, 09:12
Official
Hello AdolphEC,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
EA
Ebeth A's updateReviewer Update
27 Jun 2017, 15:05Still no response more than 1 year later
EA
Ebeth A's update27 Jun 2017, 15:05
Reviewer Update
Still no response more than 1 year later