NO RESPONSE ON ERRATIC LINE

We are so unhappy with Telkom. We have been up and down for 3 months now. We have had a tech come out and he says the line is fine. We have replaced the modem 3 Times, each time the modem is actually working. We have requested that the tech put us on a different port as our IT provided him a screen shot of the ping test which is clearly dropping packets every 10 seconds. We have escalated this fault 324BRK070415 and still no response from Telkom. <br> <br> We are currently under 24 month contract with them, but will gladly call on the CPA act to help us get out of this. We are an attorney firm full of lawyers that will gladly fight this , as there has been no service fro Telkom. We further ordered a new line, and have waiting 3 weeks to get it installed. Each time, someone had to wait at the premises and then Telkom is a no show.<br> <br> If we do not get a response from Telkom within the next 24 hours, we will proceed with action against them.<br> <br> We are currently running our office on 3G and paying for a Telkom line that is seriously up and down. Something has to be done about this urgently!<br>