No response on complaints or emails?

I have been struggling since last year to rectify my complaints of bad coverage. Telkom technicians came out to my house numerous times with no positive outcome. I am not prepared to pay fees and have internet that is not stable throughout the day. The technicians also admitted that the coverage in our area is poor and that the signal fluctuate too much. After numerous calls, going onto your website and more emails, I have not as yet had any response to any of my emails!! Such poor service. And if you phone the Technical department, the consultants are rude and simply cut you off if they do not want to help...