NO RESPONSE ON CANCELLATION OF CONTRACT

I filled in a form on the Telkom site as I want to cancel my existing contract with them. I did this during the last week of June. I have had no response even to this day. <br> I then called the customee care centre and spoke to Zuko Christopher Mayekiso who said he cannot access the system on the site and therefore can't see my logged query. I then proposed I send him an e-mail so he can forward it on to his manager or whoever. This mail was sent on July 6th. To this day, no response to note that my mail has been received and that my contract will be cancelled. I rep**** to the mail wanting to find out what is going on and that I won't pay end of August as I have stated I want to cnacel. No response. Telkom! What is this?This is a month-to-month contract and I have every right to cancel.