No response no update

<p>I posted a review about no stock for upgrade and lack of communication last week on the 8th of June 2017 only to get a call from the wrong shop i.e Telkom Shop from George . I complained about the lack of communication from the Telkom shop from St George's Mall Capetown. I have not received a call from the shop or Telkom except from Telkom George who could not help as it was the wrong shop . The lady was friendly and promised to forward my complaint to the correct branch alas up to now no one has come back to me . This is terrible , terrible service. I phoned to the shop was redirected to the call centre where the agents have no clue and can only suggest to cancel if i have run out of patience. I am told there is no stock at the warehouse , and there have no clue as to when it will be available , why does Telkom advertise or sells devices there do not have. There is abosuletly no one accountable . the store manager blames Headoffice . Why to you do put your customers through such ********** service? The social network team on Facebook or Hellopeter has also failed . There do not follow up on customers queries . We are paying cutomers and deserve the best service not some Mickey Mouse. My Telkom account number is ********** 24.</p>