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Pertunia M

1 reviews | Active since Mar 2015

04 Mar 2017, 10:44

No response, no sense of urgency

<p>Activated my line 3 weeks ago and it's been hell. Your guys connected two lines to one number in my complex on purpose. Now my line rings on the box and I've been waiting for over two weeks for your guys to come over. To make matters worse I'm being billed by Mweb and your stupid line is still not working. Your service is the worst and every time I go to Telkom the glen it's like I'm speaking to a bunch of trainees who clearly do not know what's going on themselves. Where the he'll is the Manager?</p>

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Pertunia M's update14 Mar 2017, 07:16
Reviewer Update

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your Reference: AI **********

We apologise for any inconvenience caused.

Regards,
Moenieb.

This is the reply I got from Telkom. A week later my broadband is still flashing. If Biyela the technician you've assigned does not know how to do his job then send someone who can. This is very annoying. Telkom is just pathetic definitely not to be recommended!