No response, no help- worst place to do business

I have been trying to get hold of the hostmaster or someone that knows a little bit about Telkoms hosting.<br> They are quick to sign you up but no one knows anything further. <br> <br> I have been trying to access my website for well over a month now with no response.<br> Countless emails have been sent, hours on hold to speak to someone that has no idea what i need and has the response that no one knows what I want and they cant help me. I have even spoken two two managers and 3 people on your Facebook account, all who have said the matter is urgent and someone will respond but I still get no response.<br> <br> Please will someone from Telkom who knows what they are doing give me a call!!