No response, no follow-up, broken assurances

This is a follow-up to issue: SM168453. I'm not repeating the whole saga again, except to say that Andy Maboshego, Team Leader at Telkom, promised to get back to me yesterday midday with feedback and resolution to this issue, and that promise was broken, yet again.<br> <br> I tried phoning him yet again today, and still no feedback. This is so far past being a joke it is beyond belief.<br> <br> CAN SOMEONE AT TELKOM TAKE ACCOUNTABILITY AND RESOLVE THIS ISSUE.<br>