No response in a month

On 12 Dec 2014 I lodged a call. The technician came in Feb 2015 the first time and advised it is the ADSL ROUTER and I need to replace. Bought a new one at R1699 and installed. Still not working. I put the old router back. 2 weeks later another technician arrived saying it is the line and he will resolve the matter, disappeared. A week later I received a call from Telkom and we resolved the problem online of internet. 2 and a Half months!!!!<br> <br> Lodged my next complaint on 29 Sept 2015, stating my internet line is down and I cannot get it up from my side. I run a business and cannot be without ADSL. Telkom phoned on SUNDAY afternoon 21 Oct to ask if I still have a problem? I said it is still down and I have had no further response since. This is the poorest service I ever received from any service provider. Maybe Telkom must just close doors and let someone who wants to provide a service take over the clients - someone like me.