No Response from Telkom VPN Lite Support

Hi All<br> <br> We had to swap out a Netgear router at a Telkom branch in March. The old router kept restarting and losing its settings.<br> <br> Now we have an Aztech router at the Cape Town office, but VPN setup has been an issue. I've configured the router for VPN lite, but whenever I save the settings, the router disconnects from the internet every 2 minutes.<br> <br> I've contacted the VPN Lite Call Centre numerous times to no avail. It seems like they do not know what causes the issue with the Aztech router as this is a new model. they were supposed to call me back, but didnt.<br> <br> Then I called a couple of days later and demanded a reference number.<br> <br> I got a reference number below:<br> 18BWV210415 (Date Logged: 21/04/2015) Supposed to call me back.<br> <br> I would like to request some assistance from anyone willing to put me in touch with a Telkom representative as their *** Call Centre is sloppy. While waiting to speak to a consultant, the Call drops after 30 to 40 minutes.<br>