NO Response from telkom to date

HI Keagan<br> <br> I am yet to receive a response from your mobile team <br> <br> i have been with out a connection for far to long and this is unacceptable <br> <br> please credit me pro rata as i will not be paying for a service i have not received <br> <br> i still expect an answer as to why this is taking such a long time<br> <br> <br> <br> <br> \CAN SOMEONE FROM TELKOM MOBILE PLEASE EXPLAIN WHY IT TAKES 14DAYS TO RECONNECT A CELL LINE. I WOULD UNDERSTAND IF A TECHNICIAN HAD TO GO OUT TO DO A RECONNECTION.<br> THIS TIME PERIOD IS UNACCEPTABLE .<br> I CALLED THE CALL CENTRE ABOUT 2 DAYS AGO AND THEY TOLD ME IT WOULD TAKE ABOUT 2 TO 3DAYS TO RECONNECT THE LINE , NOW I CALLED TO INQUIRE WHY IT HASNT AND THEY TELL ME IT IS 14DAYS TO RECONNECT .<br> TIME PERIODS LIKE THIS SHOULD NEVER BE HAPPENING IN THIS DAY AND AGE . <br> TELKOM MOBILE NEEDS TO GET THEIR ACT TOGETHER!!! THIS IS NOT THE 1980Z<br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 11:21:05 | Fri 29 Jan 16<br> Hello Dhiren.m,<br> <br> Thank you for making contact with us <br> This response serves as confirmation that your query has been received.Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.<br> <br> ***<br> Regards<br> Keagan <br> Telkom Social Media Tea"