No response from telkom despite phoning numerous times and speaking to managers

<p>Emos auto: telkom Phone number: ********** 321, ********** 633, fax and adsl: ********** 320. i'm having problems with telkom, theres no outgoing calls and the internet keeps breaking, it will work for 10 minutes after rebooting and then goes off again. this has been carrying on for 12 days. I have reported my first fault on 24/11/2016, *** ********** , ESCALATION NUMBER: F213809 since then, ive been calling everyday but no technician was sent out and no feedback was given to me. i spoke to a male manager, he took down my details and said he would call back but didn't. Another fault was logged on 29/11/2016 and still nothing has happened, a technician was appointed and requested to give me a call but still no response ***, ESCALATION: F214716. I have called numerous times but they keep putting it on urgent, escalating it, and making notes but theres no action. I'm losing out on business, and working with other alternatives but its not effective and very time consuming. I've tried to speak to the manager but it seems as though the manager is in a meeting from 09:00 in the morning until 16:30, i've left my contact details with every consultant that i spoke to in order to deliver that message to the female manager but i havent received any call what so ever, i am extremely frustrated with their lack of service. it seems as though nobody knows what they are doing. I also have a reference for today: 06/12/2016 ***, ESCALATION: F214615. Nothing is getting sorted out, we reported a problem earlier on in the year (march or april) and that problem also, only got sorted out after 1 month and after putting it on hello peter. Kindly assist in this regard.</p> <p>emos auto cellphone that we are currently using: ********** 552</p>