GA
Graeme A
1 reviews | Active since Sept 2014
21 Jul 2015, 09:31
NO RESPONSE FROM TELKOM/CYBERTRADE TECHNICIANS
A week ago I said we have a VSAT system from Telkom and need it repaired. It's not a software issue but hardware and technicians must come here. We are on a farm outside Parys, on the North West bank of the Vaal, 3km from Parys. Although \William"at Telkom social media responded to say that the issue had been escalated to the technicians"
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Telkom's replyOfficial
21 Jul 2015, 10:19Hello graemeaddison,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM125935
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM125935
Regards
Luleka
Telkom Social Media Team
Telkom's reply21 Jul 2015, 10:19
Official
Hello graemeaddison,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM125935
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM125935
Regards
Luleka
Telkom Social Media Team