No response from Telkom cancellations

<p>I took a job overseas and knew my telkom contract for my mobile and internet will come to an end in Dec 2016 and Jan 2017. So I gave them sufficient notice and started with my efforts in Oct 2016. When I visited a Telkom office, they advised me of the procedure - complete a cancellations form and email it to the cancellations department. I have done that and even tried to phone telkom a few times to confirm. My mobile contract was supposed to end on 18 Dec, but they didn't cancel it, so it took a few emails and begging again to get them to do it. On the same form (which it is designed to handle) was also the instruction to cancel my internet (****le) contract. This they didn't do at all, but just ignored it. I am overseas now and noticed that they haven't cancelled it (on conclusion of the contract), but are still deducting money from my account (and sending statements). I have since emailed them on 3/3/2017, 9/3/2017, 16/3/2017 and 23/3/2017, but they don't even have the decency to conifirm that my email has been received. They completely and utterly ignored it up to now and nothing is happening. Thus my attempt on Hello peter to try and get a reponse (and some action!) from them. Things shouldn't be so difficult and unpleasant for a simple customer request!</p>