ND
Neesh D
1 reviews | Active since Mar 2011
05 May 2015, 10:58
No Response from Telkom as of yet
Good day<br> <br> I made a complaint on Thursday 30/04. a response was posted on Friday at 07:37 advising that feedback will follow.<br> <br> Needless to say no feedback was given<br> <br> I called in Yesterday and spoke to Frank Mkwa****, i requested a manager call me within 2 hours. <br> <br> Surprise, surprise, no one called.<br> <br> I called back and asked for Frank, a message was sent to him to call me back and to date no response from him or his superiors. I mean seriously.<br> <br> This is really tiring and annoying to say the least.<br>
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Replies (1)Telkom's replyOfficial
05 May 2015, 11:27Hello Neesh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team for further assistance. Your reference number is SM107205.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team for further assistance. Your reference number is SM107205.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply05 May 2015, 11:27
Official
Hello Neesh,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team for further assistance. Your reference number is SM107205.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team for further assistance. Your reference number is SM107205.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
